Establish Loyalty Cardsĭon’t have a tracking system? No worries, as you can still offer a fun way for your guests to earn rewards and track how much they spend. Great part though, even without an operating system, you can still create a fun program that tracks your guests’ purchases for a reward. Not all loyalty programs are created equally depending on what platform you are using to manage your clients, which will determine what you are able to do when creating your loyalty program. Related: Easy Ways to Retain Clients and Reward Loyalty 1. Why not reward spa guests so that they are loyal to your business and inspired to spend money with you? You can select which tips work best for you, and in turn, they can help increase your client retention and profitability.
Everyone loves to receive something for free, which is why loyalty programs work so well. Discounts work because we all want to save money, but they’re not, nor should they be, your only option. I feel it is really a great way to achieve a better retention rate and ensure clients will remain loyal in purchasing retail from your spa. 10 Tips For Client Reward ProgramsĪs a seasoned sales leader, I love creating client loyalty programs. Here are ten ideas to help you implement a loyalty program for clients and staff, empowering your spa to stand out within your community and remain top of mind. This is incredibly important since we know there are extensive choices when it comes to spas, shopping and employment opportunities. Although we all love perks and incentives, it’s important to remember that the people we connect with draw us in, creating authentic bonds that are not easily broken.īuilding authentic loyalty is not simply about bringing that customer back into our doors or retaining that team member it’s primarily about offering unique memorable experiences and connectivity that clients and staff alike elect to remain part of our business’ community. Often, our decisions on how to invest our money are driven by our connection to a specific company, brand or location. In fact, they are used successfully by many brick and mortar, as well as online retailers across all industries.
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